WhatsApp Integration – Development & Configuration

Description

Niwebs offers professional WhatsApp integration services to connect your website or application with WhatsApp using approved third-party platforms selected and purchased by the client. Our role is limited to technical development, configuration, and integration of the WhatsApp solution into your system.

This service can enable:

• WhatsApp chat button on website

• Click-to-WhatsApp functionality

• Automated enquiry notifications

• API-based WhatsApp messaging (via third-party provider)

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📌 Terms & Conditions – WhatsApp Integration

1. Scope of Service

• This payment covers technical development and integration only.

• Includes:

  • Integration using client-provided third-party WhatsApp tools

  • Configuration and basic functional testing

• Excludes:

  • Purchase of WhatsApp Business API

  • Third-party subscriptions, licenses, or message credits

  • WhatsApp account approvals or compliance handling

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2. Third-Party Dependency

• All third-party tools, platforms, subscriptions, and message credits must be purchased and managed by the client.

• Niwebs is not responsible for:

  • Third-party pricing changes

  • Service downtime

  • Account suspension or rejection

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3. Client Responsibilities

• Client must provide:

  • Access to website / application

  • Third-party API credentials and documentation

  • WhatsApp number / Business account

• Any delays due to missing or incorrect information are not chargeable to Niwebs.

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4. Payment Policy

• The integration fee is a one-time development charge.

• Full payment is required before or during execution of the integration work.

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5. Refund & Cancellation

• No refunds once integration work has started.

• If cancelled before work begins, refunds (if applicable) will be processed after administrative deductions.

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6. Testing & Delivery

• Integration will be tested for basic functionality only.

• Message delivery and automation depend entirely on:

  • Third-party provider performance

  • WhatsApp policies

  • Client’s subscription status

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7. Limitation of Liability

• Niwebs’ responsibility is limited to technical integration.

• We are not liable for:

  • Message delivery failures

  • Business or revenue loss

  • Policy changes by WhatsApp or third-party providers

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8. Taxes & Invoice

• TAX will be charged as applicable.

• A valid tax invoice will be issued upon successful payment.

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9. Acceptance

• By proceeding with payment, the client confirms acceptance of these Terms & Conditions.

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